Sub-processors
Last updated: 2026-04-22
Neonworks Consulting Limited engages the third-party sub-processors listed below to help provide the Service. We require each sub-processor to protect personal data at a level consistent with our Privacy Policy and our Data Processing Addendum.
Current sub-processors
| Sub-processor | Purpose | Data location | Transfer mechanism |
|---|---|---|---|
Google Cloud Platform (Google LLC) https://cloud.google.com | Cloud hosting, storage, and AI model inference (including Google Gemini used to generate AI-assisted itineraries and suggestions). | Global (primary: United States and EU regions) | EU SCCs, UK IDTA, Google Cloud DPA |
Google Maps Platform (Google LLC) https://cloud.google.com/maps-platform | Address lookup, place search, and map rendering within itineraries. | Global | EU SCCs, Google Maps Platform Terms |
Google OAuth & Gmail API (Google LLC) https://developers.google.com/terms | Sign-in with Google and, where Customers connect mailboxes, sending and receiving email on their behalf. Usage is limited per the Google API Services User Data Policy (Limited Use). | Global | EU SCCs, Google API Terms |
Polar Software Inc. (polar.sh) https://polar.sh | Subscription billing and invoicing. | United States | EU SCCs, Polar DPA |
Stripe, Inc. https://stripe.com | Payment card processing for customers on Stripe-backed checkout. Card numbers are collected by Stripe; we receive only a token, last four digits, and card brand. | United States (with EU data residency where available) | EU SCCs, Stripe DPA |
Unipile SAS https://unipile.com | Connecting Customer email and messaging accounts so the Service can send and receive messages from their own inboxes. | European Union (France) | Adequacy / EEA processing, Unipile DPA |
Sentry (Functional Software, Inc.) https://sentry.io | Application error monitoring and diagnostics to maintain Service stability. | United States (EU data residency option available) | EU SCCs, Sentry DPA |
Notice of changes
We keep this page current. If we add a sub-processor that processes Customer personal data, we will update this page and, where a Customer has a signed DPA in place, will notify that Customer by email to the address on file. Customers with a signed DPA may object to a new sub-processor within the notice period set out in the DPA.
To subscribe to sub-processor change notifications, email privacy@twendie.com with the subject "Subscribe to sub-processor updates."
Contact
Questions or objections? Email privacy@twendie.com.